Just yesterday, I replied to a post imploring organizations to think through how the pandemic, and in particular the new remote working model, has affected team members. We're used to being told, "Do more with less." Now that so many have retreated to their home offices, kitchen tables, and basement hideouts to work, learn, and … Continue reading Snow Days Matter
Trust Matters
We talk a lot about leadership and training on this platform ... but if there's one element that underwrites your ability to both lead and train, it's trust. Teammates can't rely on each other without it. Trainees can't rely on a trainer's advice and counsel. Leaders 'manage' out of fear for their own status instead … Continue reading Trust Matters